Widespread 2011 MacBook Pro graphics failures finally addressed by Apple repair programme

Reviews of failing MacBook Professionals had been flooding in due to the fact that 2013, with many proprietors of 2011 models with AMD pix suffering from device crashes and hardware issues which have been defined as “crucial”. After a long wait, Apple has ultimately announced a restore programme, and we have been given all the info here.

A few MacBook Seasoned models are issue to ordinary gadget crashes, however owners will be thrilled to hear that when an extended wait, Apple has kicked off a repair programme. We deliver you the trendy facts.

Through Ashleigh Allsopp | 20 Feb 15
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Reports of failing MacBook Professionals were flooding in considering that 2013, with many owners of 2011 models with AMD graphics stricken by device crashes and hardware problems that have been described as “crucial”. After a protracted wait, Apple has in the end announced a restore programme, and we have been given all the info right here.

Apple updated the 13in Retina MacBook Pro on 9 March, examine our New thirteen-inch Retina MacBook Pro (early 2015) preview. Questioning what befell to the 15in Retina MacBook Pro? Here’s our New 2015 15-inch MacBook Seasoned with Retina show release date, specifications and Uk pricing story.


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Apple kicks off MacBook Pro restore programme (at closing)

Desirable information each person! Apple on 19 February 2015 introduced that it’s miles kicking off a repair software for A few MacBook Seasoned models stricken by the pix problems we’ve defined in this article.

It is now not officially a substitute software, but instead is titled “MacBook Pro repair Extension program for Video problems.”

On its help web page, Apple famous that “it has decided that a small percent of MacBook Seasoned structures may also show off distorted video, no video or unexpected machine restarts.”

Affected MacBook Professionals have been reputedly bought among February 2011 and December 2013, so if your MacBook changed into bought in the course of that time period then you’ll be eligible.

The specific symptoms described through Apple consist of distorted or scrambled video on the computer display, no video on the computer display (or outside show) even though the computer is on, and the pc restarts abruptly.

How to find out if your MacBook Pro is eligible for Apple repair programme
The specific products stated are 15in and 17in MacBook Pro fashions synthetic in 2011, and 15in MacBook Pro with Retina models made of Mid 2012 to Early 2013.

So, in case you’ve been given a MacBook Pro (15-inch Early 2011), MacBook Seasoned (17-inch Early 2011), MacBook Pro (15-inch Past due 2011), MacBook Seasoned (17-inch Overdue 2011), MacBook Seasoned (Retina, 15-inch, Mid 2012), MacBook Seasoned (Retina, 15-inch, Early 2013) you then’re eligible to take part in the repair program.

To find out what model your Mac is (in case your Mac is out of action was to the graphics problem), you may type on your serial number here.

The way to get your MacBook Seasoned repaired as a part of Apple’s programme
in case your Mac is eligible, you’ll now need to returned up your MacBook Seasoned, and then deliver it to an Apple Retail Store or Apple Permitted Provider Issuer (find out How to make an appointment on the Apple Store here). An Apple technician will then run a diagnostic take a look at to verify eligibility, and will let you realize how long it’s going to take to restore.

Observe, though, that if there’s other damage for your MacBook Pro that prevents the restore consisting of a cracked screen, they may price you for the substitute of that. Other than that, even though, the restore application is completely unfastened (and so it has to be!).

You may be notified while your MacBook Seasoned has been fixed and is ready to be gathered, and hands crossed the problem will were resolved.

The restore application kicks off within the US and Canada on 20 February, and in other international locations from 27 February, and will run until 27 February 2016 or three years from its unique date of sale, whichever of those provides longer insurance.

In view that first publishing this story, we’ve got had extra than 750 readers get in contact to allow us to know that they may be experiencing the identical problem. The huge thread on Apple’s assist Communities has now been viewed extra than four million times and has greater than 12,100 replies.

In August 2014, a petition that started out remaining 12 months urging Apple to recall the affected MacBook Pro laptops to fix the trouble exceeded the 10,000-signature mark, and in October 2014 it soared past the 20,000 supporters mark, and it reached a complete of 38,205 before Apple ultimately addressed the problem.

It could in element also be due to the magnificence movement lawsuit Apple became hit with in October in a California court.

The lawsuit claims that the disorder within the 2011 MacBook Pro comes from the lead-free solder that is used to connect one of the processing chips to the primary circuit board inside the laptop. Consistent with the criticism, the frequent adjustments in temperature that occur whilst the usage of the MacBook Seasoned cause the lead-loose solder to crack, which in turn reasons the photos problems as described above.

A very similar lawsuit changed into been filed in Canada, against Apple Canad
The hassle, which first emerged in February 2013, escalated at some point of 2014 as an increasing number of owners of the affected models started out to experience troubles. While playing games, watching HD video or acting every other pictures-in depth venture, customers have witnessed their displays distorting, or occasionally going absolutely blank. Rebooting the gadget quickly resolves the problem, however it nearly constantly returns.

Ultimately, many users determined that their MacBook boots to a blue or gray screen. Presently, the best everlasting resolution is to get a replacement common sense board, however which could show pretty highly-priced without Apple Care. It’s believed that overheating is responsible for the issue.

A number of the readers who’ve been in contact have said that Apple has changed their 2011 MacBook Pro’s good judgment board thanks to Apple Care, with A few clients even claiming to have had their common sense board replaced more than one instances.

within the beyond, Apple has offered alternative difficult drives for iMacs containing 1TB Seagate difficult drives that have been known to fail, alternative MagSafe adapters, iBook logic board replacements returned in 2004, and, most currently, a MacBook Air flash garage power replacement programme for June 2012 to June 2013 models.

Involved owners of afflicted MacBooks have even installation a internet site on which they have been sharing their pictures, plus a Facebook page and a petition.

Are you a MacBook Seasoned proprietor experiencing the issue? let us recognize inside the Comments segment under.

Thinking which MacBook is best for you? examine: MacBook Air vs MacBook Pro evaluation assessment, 13in Apple laptops compared